All Systems Operational
HiveHome.com Website ? Operational
my.HiveHome.com Dashboard ? Operational
HiveHome Mobile Application ? Operational
Hive Active Heating ? Operational
Hive View ? Operational
Hive Leak ? Operational
Other Hive Products ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2019
Resolved - This incident has been resolved.
Mar 24, 17:46 UTC
Investigating - We are currently experiencing issues with Camera's connecting to our platform
Mar 24, 16:32 UTC
Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019
Resolved - This incident has been resolved.
Mar 18, 07:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 02:28 UTC
Identified - We have received reports that some of our customers have had issues trying to access their audio files following an alert from a Hive Hub 360 device. We’re working hard to try and work out what’s gone wrong and to find a solution, so please bear with us.
Mar 17, 20:19 UTC
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - Good news! You may now use your Hive products as service has been restored. We are taking steps to try and prevent this issue from happening again. We apologise for any inconvenience that this may have caused you. As always, our customer care team is available at help@hivehome.com if you have further issues.
Mar 11, 16:32 UTC
Update - We are continuing to investigate this issue.
Mar 11, 13:22 UTC
Investigating - We’ve received reports that for some users, temperature history graphs are not showing data at present. We are working on this as a priority and hope to recover all data in due course.
Mar 11, 13:17 UTC
Mar 10, 2019
Resolved - This incident has been resolved.
Mar 10, 19:55 UTC
Investigating - We are currently investigating this issue.
Mar 10, 19:37 UTC